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Official setup guide

How to Set Up Extra Wide Dog Stairs | ZONFLON

Follow the video and steps below to get your ZONFLON product ready for use.

Before you begin: Confirm the product dimensions and recommended pet weight in your instruction manual or the product listing used when you purchased it. Packaging does not always show these specifications.

Set up your extra wide dog stairs

Open the package carefully

Remove the vacuum-packed foam and fabric cover. Keep scissors and other sharp tools away from the product.

Install the cover

Place the widest section of the cover over the base, align each step and pull the fabric evenly around the foam before closing the zipper.

Wait for full rebound

Leave the stairs flat at room temperature for 24–48 hours. Vacuum-compression marks should gradually smooth out.

Check the placement

Set the stairs on a clean, dry indoor floor. Keep the full base in contact with the floor and position the top step directly against the furniture.

Introduce your pet gradually

Guide your dog with treats and praise until they are comfortable stepping up and down calmly.

Safe everyday use

  • Use the size and weight guidance in your instruction manual or original product listing.
  • Use indoors and supervise your pet during initial use.
  • Match the stairs to stable furniture of an appropriate height.
  • Keep the base and floor clean and dry.
  • Replace the product if the foam or cover becomes materially damaged.

Cleaning and care

  • Unzip and remove the fabric cover before washing.
  • Machine wash the cover gently with mild detergent.
  • Do not wash or soak the foam core.
  • Dry the cover fully before fitting it again.

Common questions

How long does the foam take to expand?

Allow 24–48 hours after unpacking for the high-density foam to regain its intended shape.

How do I confirm the correct furniture height?

Check your instruction manual or original product listing for the model dimensions, then compare the total stair height with your furniture.

Why is the wider design helpful?

The wider platform provides more paw contact area and room for calm, controlled stepping.

The stairs slide on my floor.

Clean and dry both the floor and non-slip base, then place the stairs directly against the furniture.

Is the cover washable?

Yes. The zippered outer cover is removable and machine washable. The foam core is not washable.